ISO Consulting Services NDIS Module 2A: Implementing Behaviour Support Plans


The NDIS Module 2A Package includes the following documents:

  • NDIS FAQ – Answers to all questions you might have in a Q&A style;
  • NDIS Certification Package User Manual – Step-by-step instruction for how to use the documents and make them your own documents;
  • Module 2A Policies and Procedures Package – It includes 10 policies and procedures, 13 forms and templates, a worker handbook, a participant handbook, and other documents (refer to the “Description” section below).
  • Ready-to-use answers to the self-assessment questions which match the policies and procedures content;
  • Help you find and deal with the NDIS Quality auditor and facilitate the Certification Audit.

Please read the “What is included” section carefully and choose the right product as after making the payment (fully/partially) and receiving the product/service (fully/partially), the purchased product/service is neither refundable nor transferable to others. Regarding our guaranteed NDIS Packages, Please refer to NDIS T&C.

$880.00 + GST

This module applies to the NDIS providers who support people who may be subject to a restrictive practice that has the effect of restricting the rights or freedom of movement of the NDIS participant such as seclusion,  chemical, mechanical, physical or environmental restraint.

The documents have been created in Microsoft Word or Microsoft Excel and can be edited easily to make them your own document. This package includes:

  • NDIS Frequently Asked Questions (FAQ)
  • NDIS-MAN-001-NDIS Policies & Procedures Manual- Module 2A including policies and procedures for:
    • Applicable Practice Standards
    • Application of Module
    • Behaviour Support in the NDIS
    • Regulated Restrictive Practices
    • Supporting the Assessment and Development of Behaviour Support Plans
    • Behaviour Support Plan Implementation
    • Monitoring and Reporting the Use of Regulated Restrictive Practices
    • Behaviour Support Plan Review
    • Reportable Incidents involving the Use of a Restrictive Practice
  • NDIS-PRC-002-Worker Handbook including:
    • Introduction
    • Organisational Chart
    • Delegation of Authority Policy
    • NDIS Code of Conduct
    • Company Code of Conduct
    • Workplace Behaviour
    • Conflict of Interest Policy
    • Participant rights, values, beliefs, privacy and dignity
    • Incident Reporting
    • Feedback and Complaints
    • Information Security
    • Privacy & Confidentiality
    • Positive Behaviour Support Policy
    • The Use of Restrictive Practices Policy
    • Acknowledgment
  • NDIS related forms, including:
    • NDIS-FORM-001-Worker Employment Register
    • NDIS-FORM-002-Incident Report Form
    • NDIS-FORM-003-Feedback and Complaints Management Form
    • NDIS-FORM-008-Internal Audit Program
    • NDIS-FORM-009-Internal Audit Report
    • NDIS-FORM-011-Feedback and Complaints Register
    • NDIS-FORM-012-Incident Register
    • NDIS-FORM-015-Company Induction Checklist
    • NDIS-FORM-016-Worker Performance Evaluation form
    • NDIS-FORM-017-Service Agreement
    • NDIS-FORM-020-Participant Consent Form
    • comprehensive-behaviour-support-plan-template-final-june-2019
    • interim-behaviour-support-plan-template-final-june-2019
  • Information for Participants (welcome pack) including:
    • NDIS-PRC-001-Participant Handbook including:
      • Introduction
      • Feedback and Complaints Policy
      • Privacy & Confidentiality Policy
      • Participant Consent Policy
      • Culture, Diversity, Values and Beliefs Policy
      • Violence, Abuse, Neglect, Exploitation & Discrimination Policy
      • Decision-making Policy
      • Right to access an advocate Policy
      • Conflict of Interest Policy
      • Positive Behaviour Support Policy
      • The Use of Restrictive Practices Policy
      • Provider Contact details
      • Acknowledgment
    • Participant letters
    • Easy read participant letter – July 2019
    • NDIS Commission – Overview
    • Participant Information pack – Full version
    • NDIS-FORM-003-Feedback and Complaints Management Form
  • NDIS Certification Package User Manual
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